Having trouble with our survey?

For assistance, please contact us at customerexperience@hallmark.com. Please include the following information in your message:

  1. Description of the issue you are experiencing

  2. Hallmark location where you received your survey invitation

  3. The Survey Number and/or Store Number printed on your survey invitation

  4. Your contact information (name, e-mail address, phone number)

Thank you for taking the time to share this information with us. We will respond to your message within one business day.

Hallmark Customer Experience Team